Store Manager

Persona Staff Careers – Store Manager

Persona Staff, Our client in the Northern Suburbs is in need of an experienced store manager to join their team. The primary responsibility of this role is to oversee all aspects of the store’s operations, including sales, customer satisfaction, inventory control, and personnel management.

Salary Range: R35,000 – R40,000 (Depending on Experience)

Minimum Requirements:

• Matric qualification
• Minimum of 10 years of retail management experience
• Proficiency in computer skills
• Excellent interpersonal skills
• Ability to thrive in a high-pressure environment
• Passion for both people and retail
• Strong customer service orientation
• Flexibility and adaptability to diverse customer needs
• Exceptional written and verbal communication skills
• Natural ability to motivate and develop teams
• Valid Driver’s License and access to own vehicle

Duties & Responsibilities:

• Manage and lead the store effectively to ensure smooth day-to-day operations
• Maintain sales and costs within budgetary guidelines
• Control gross profit by managing shrinkage effectively
• Support the annual budget process
• Increase customer count through effective management strategies
• Address and resolve customer complaints promptly
• Ensure timely and accurate handling of deliveries
• Provide leadership and guidance to store staff
• Maintain optimal stock levels and manage the ordering process
• Conduct perpetual stock taking to ensure accuracy
• Uphold store security measures at all times

Please note that only shortlisted candidates will be contacted.