Transport Supervisor

DHL Vacancies – Transport Supervisor

As a Transport Supervisor, your role is pivotal in supporting the Transport Manager and overseeing dispatch control. You’ll ensure efficient loading of all planned loads, maximize vehicle utilization, and prevent damages by ensuring correct loading procedures.

Compliance with OSHAC, the Labour Relations Act, and the Skills Development Act is imperative while maintaining sound industrial relations. Your focus will be on timely and accurate service delivery, exceptional customer service, and minimizing company losses. Upholding the company’s integrity is paramount, along with assisting drivers with delivery queries.

Key Accountabilities:

• Supervise transport operations efficiently.
• Provide direction and guidance to team members.
• Maintain diesel records and reconcile with Stanfleet monthly.
• Implement routing via Plato.
• Review and maintain records and documents prepared by the team.
• Monitor team performance and address any issues.
• Report health and safety breaches, incidents, and accidents.
• Daily measurement of key performance indicators (KPIs) and reporting as per client’s service level agreements (SLAs).
• Generate daily, weekly, and monthly operational reports and assess staff performance.
• Fulfill additional duties assigned by management.
• Conduct training for new team members.
• Facilitate team communication sessions (team briefs).
• Ensure correct loading of vehicles according to invoices and Plato.
• Safeguard keys, GPS devices, cell phones, and diesel cards.
• Ensure drivers sign in/out cell phones and GPS devices.
• Manage transport processes efficiently.
• Supervise employees’ daily activities and working hours, including overtime.
• Handle all disciplinary matters, including investigations.
• Provide 24/7 response to accidents and breakdowns.

Qualifications, Experience & Attributes:

• Matric qualification.
• Minimum of 3 years’ experience in a similar role.
• Relevant tertiary qualification or equivalent preferred.
• Strong written and verbal communication skills.
• Proficiency in basic arithmetic.
• Ability to comprehend and follow instructions accurately.
• Excellent interpersonal skills and ability to communicate effectively across all levels.
• Sound understanding of distribution and transport methods.
• Familiarity with health and safety procedures and hazard identification.
• Operational knowledge of service delivery principles.
• Ability to propose solutions independently and act decisively.
• Adherence to time limits and deadlines.
• 3-5 years’ experience in warehousing, logistics, or FMCG environments.
• Familiarity with client requirements and customer needs.