Specialist | MTN

To ensure that data and switching requirements are met according to business needs, including operational planning, implementation, support, and maintenance of various telecom technologies.

RESPONSIBILITIES

Context: Operational aspects of GSM/WCDMA telecom technologies, including future advancements. Ensuring world-class quality and availability of network and services for MTN customers. Commitment to MTN values.

Key Performance Areas (KPAs):

Task Complexity:

• Prepare data transcripts for AXE/CPP elements.
• Conduct full integration testing on new nodes.
• Integrate operational requirements for new technologies and services.
• Responsible for national data changes and CP & APG slides testing.

3rd Party Implementation:

• Implement and maintain routing to third parties.
• Provide solutions aligned with network designs.
• Conduct analysis, evaluations, and testing before implementation.

Expansions:

• Remodel/redefine national switching equipment.
• Monitor switch capacities and execute expansions.
• Liaise with Core Planning regarding HW & SW requirements.

Support:

• Implement new software levels.
• Provide analysis and recommendations for faults.
• Assist in project planning and manage project teams.
• Enhance software and hardware efficiency.

Routing:

• Implement and standardize B-number analysis table.
• Maintain standards in core routing.

Policy Changes:

• Document methods, plans, policies, and procedures.

Supervisory/Leadership/Managerial Complexity:

• Lead day-to-day activities.
• Plan project rollouts and attend meetings.

Role Complexity:

• Changes on the network may result in outages.
• Optimize and refine testing services.
• Generate reports and updates on projects.

Lateral Dimensions:

• Continuous improvement and optimization of the National Network.
• Knowledge transfer and problem-solving.

Vulnerabilities:

• Equipment downtime and network expansion.
• Short deadlines and changes in technology.

Collaboration:

• Direct reports: None.
• Key customers: Marketing, Core Planning, etc.
• Key suppliers: Ericsson and Huawei.

Discretionary Space:

• Independent thought and judgment.
• Technical viability of implementing external requests.

Authorities:

• Complete technical documentation and implement changes.

QUALIFICATIONS

Minimum Requirements:

Education:

• Minimum of a 3-year Engineering degree/diploma.
• Fluent in English.

Experience:

• Minimum of 3 years’ technical management experience in a telecom environment.
• Experience working in a medium organization.

Training:

• Ericsson equipment-specific training, SS7 signaling, switching systems, Linux.