CCC: Mail Distribution Agent | Sanlam Careers

Sanlam Careers – CCC: Mail Distribution Agent Job Vacancies

The Mail Distribution Agent within the CCC (Customer Contact Center) cluster is vital for handling incoming correspondence efficiently. Responsibilities include processing incoming mail, managing exceptions, identifying policies, and directing mail to the appropriate business areas.

Role Requirements:

Qualifications:

• Matric/Grade 12
• A relevant business degree/diploma from a reputable institution is advantageous.

Knowledge and Experience:

• Minimum of 1 year of administrative experience.
• Ability to communicate effectively in English, Afrikaans, and preferably an African language.
• Proficiency in computer literacy.

Core Competencies:

• Communication skills
• Client service orientation
• Problem-solving abilities
• Computer literacy

Personal Attributes:

• Effective communication
• Self-awareness
• Planning and alignment
• Process optimization

Build a successful career with us

At Sanlam, we prioritize building strong relationships with our employees and supporting their career aspirations and personal development. Through our diverse business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, MiWay, and the Group Office – we offer numerous opportunities for growth and development.

Turnaround Time

If you haven’t heard from us within 4 weeks after the closing date (31 March 2024), please consider your application unsuccessful. Appointments will align with the company’s transformation plan. The shortlisting process will commence once the application deadline has passed, depending on your progress and manager availability.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embracing diversity. We believe that a diverse, inclusive, and equitable workplace is essential for a thriving and sustainable business in South Africa. Employment Equity plan and targets will be considered during the selection process.