Specialist | MTN Careers

MTN Careers – Specialist – IoT/M2M Platforms and Applications Job Vacancies

As a Specialist at MTN, you will play a pivotal role in driving innovative IoT solutions that meet the diverse needs of our clients while contributing to our continuous growth and success.

Key Performance Areas:

Core, essential responsibilities / outputs of the position (KPA’s)

Solutions Delivery:

• Engage with customers to understand their operating environment and business requirements, enabling the implementation of IoT solutions aligned with their business objectives.
• Utilize IoT platform and engineering expertise to identify risks proactively and ensure defect prevention.
• Research, develop, test, and document new IoT solutions, contributing to the enhancement of our IoT platform and applications.
• Design, code, and test features of IoT platforms and applications, ensuring optimal performance, quality, and responsiveness.
• Monitor key performance metrics of the IoT platform to maintain high performance standards and address any issues promptly.
• Collaborate with peers in all phases of the development life cycle, optimizing platform solutions for enhanced performance and user experience.
• Provide technical support and resolve incidents efficiently, minimizing downtime and ensuring seamless functionality of IoT platform solutions.
• Participate in technical audits and address issues related to IoT applications and infrastructure.
• Contribute to planning, assessment, implementation, and rollout of change requests, ensuring alignment with business objectives.
• Identify automation opportunities and implement solutions to streamline processes effectively.
• Collaborate with OEMs to ensure the day-to-day performance of IoT platforms and applications meets expectations.
• Drive continuous improvement and innovation at the process and procedure level, adhering to best practices.

Business Development:

• Employ a consultative selling approach, understanding clients’ business, services, and technology needs before offering solutions.
• Support the commercial team in responding to client RFPs by translating customer requirements into technical specifications.

Job Requirements:

Education:

• Minimum of a 3-year tertiary degree in Computer Science.
• An MBA or postgraduate degree is advantageous.

Experience:

• At least 5 years of experience in an ICT environment within the Telecoms sector, with a minimum of 3 years specializing in IoT operations delivery.
• Deep understanding of Telemetry, Machine to Machine, and Internet of Things (IoT), with expertise in platforms such as Cisco Jasper and ZSmart.
• Experience working in a global/multinational enterprise, with exposure to diverse cultures and geographies.

Competencies:

Head – Big Picture Focus (20%):

• Conceptual Thinker: Executes tactical plans to achieve strategic requirements.
• Problem Solver: Identifies and solves relevant business challenges with agility.
• Improvement Driver: Identifies opportunities for commercial innovation and continuous improvement.

Heart – Emotionally Intelligent (30%):

• Culture and Change Champion: Models MTN values and vital behaviors, fostering a culture of excellence.
• Supportive People Manager: Supports team capability development and realizes potential through opportunity creation.
• Relationship Manager: Builds professional networks across teams through collaboration and cooperation.

Hands – Results Focused (40%):

• Results Achiever: Drives sustainable business results through effective execution.
• Operationally Astute: Sets priorities, plans, organizes, and coordinates work effectively.

Authorities: As per delegation of authority.

Collaboration (Formal and Informal Relationships):

• Responsibility towards key customers, including MTN OPCOs, Group Enterprise MNC team, and Pre-Sales.
• Collaboration with key suppliers such as Technology Partners, MTN SA GICT, MTN OPCOs, Global Connect & Relevant Industry Bodies.

This exciting opportunity at MTN South Africa offers the chance to be part of a dynamic team driving innovation and excellence in the telecommunications industry. Join us in shaping the future of IoT solutions and making a positive impact on businesses worldwide. Apply now to embark on a rewarding career journey with MTN!