Spitz Flexi Store Assistant – AVI Limited

Position: Spitz Flexi Store Assistant

Join the AVI Limited family and be a part of THE SPITZ GROUP, which includes renowned brands such as SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co. Elevate your career with premium brands in South Africa’s dynamic retail landscape.

SPITZ:

Since its inception in 1968 by Anthony and David Spitz with a single store in Johannesburg CBD, SPITZ has evolved into a beacon of excellence, offering exclusive international brands.

Main Objective:

Deliver unparalleled customer service while aiding customers and achieving set targets.

Reporting Structure: Store Manager

Job Responsibilities:

Key Areas of Performance:

1. Cash Management:
   • Execute cash desk operations
   • Ensure adherence to cash control and banking procedures daily
   • Maintain zero cash variances
   • Accurately record manual transactions
2. Stock Oversight:
   • Follow stock management protocols daily
   • Monitor customer orders
   • Conduct weekly stock counts accurately
   • Maintain the store room department in optimal condition
   • Complete weekly shoe pairing exercises
3. Customer Engagement:
   • Provide exceptional customer service
   • Cultivate relationships with internal and external customers
   • Sustain positive customer rapport
   • Enhance product knowledge

Minimum Requirements:

Experience:

• Minimum 1 year of retail experience

Qualifications:

• Matric/Grade 12 completion

Additional Skills:

• Proficiency in retail administration
• Competency in stock and cash management
• Acumen in product knowledge and sales
• Familiarity with relevant policies and procedures
• Strong numerical skills

Competencies:

• Risk management
• Deadline adherence
• Effective planning and organization
• Analytical thinking
• Relationship building
• Attention to detail
• Empathy and understanding
• Influencing skills