General Store Assistant – AVI Limited

Position: General Store Assistant

Join AVI Limited and be a part of THE SPITZ GROUP, encompassing renowned brands like SPITZ, GANT, KURT GEIGER, GREEN CROSS & GX&Co, offering unique career opportunities with some of South Africa’s top premium brands.

Kurt Geiger:

As an exclusive footwear and apparel brand, KURT GEIGER epitomizes distinctive style. Crafted from the finest materials, KURT GEIGER shoes are designed for individuals who are making their mark in the world, catering to those with a clear vision of their destination and the wardrobe to match.

Main Objective:

Ensuring the delivery of top-notch customer service, assisting customers, and achieving set targets.

Reporting Structure: Store Manager

Job Responsibilities:

Key Areas of Performance:

1. Cash Handling:
   • Execute cash desk operations efficiently
   • Adhere to daily cash control and banking procedures
   • Maintain zero cash variances
   • Accurately record manual transactions
2. Stock Management:
   • Implement daily stock management processes
   • Follow up on customer orders
   • Conduct weekly stock counts accurately
   • Maintain the store room department in optimal condition
   • Complete weekly shoe pairing exercises
3. Customer Service Excellence:
   • Provide exceptional customer service
   • Foster relationships with internal and external customers
   • Sustain positive customer rapport
   • Enhance product knowledge

Minimum Requirements:

Experience:

• Minimum of 1 year’s retail experience

Qualifications:

• Matric/Grade 12 completion

Additional Skills:

• Proficiency in retail administration
• Competency in stock and cash management
• Sound product knowledge and sales skills
• Understanding of relevant policies and procedures related to cash desk, stockroom, and administration
• Strong numerical ability

Competencies:

• Risk management
• Meeting deadlines
• Effective planning and organization
• Analytical thinking
• Relationship building
• Attention to detail
• Empathy and understanding
• Influencing skills