Counter Sales | ACDC Dynamics

ACDC Dynamics Vacancies – Counter Sales

Join ACDC Dynamics, a leading provider in the electrical, electronics, pumps, and tools industry, as a Counter Sales representative. This role presents an exciting opportunity to engage with customers directly, providing exceptional service and contributing to sales growth.

Purpose of the Role:

As a Counter Sales representative, you will be the initial point of contact for customers entering the store. Your primary objective is to deliver outstanding customer service by addressing inquiries promptly and efficiently, thereby ensuring utmost customer satisfaction.

Responsibilities:

• Welcome customers warmly and process their orders promptly.
• Demonstrate extensive product knowledge to assist customers and drive sales.
• Follow up on orders to prevent delays and ensure customer satisfaction.
• Maintain cleanliness and organization at the counter area.
• Ensure all customers leave satisfied with their experience.
• Provide assistance and resolve queries promptly.
• Generate sales quotations and handle customer queries professionally.
• Maintain accurate records of back orders and stock availability.
• Stay updated on specials and promotional materials.
• Assist with telephonic sales and order management.

Requirements:

• Matric qualification.
• Electrical background advantageous.
• Previous experience in retail sales, particularly in the electrical products sector.
• Strong verbal and written communication skills.
• Ability to thrive in a fast-paced environment.
• Excellent customer service and interpersonal skills.
• Physical fitness and stamina for standing and moving throughout the shift.

Desired Attributes:

• Attention to detail.
• Punctuality.
• Ability to perform well under pressure.
• Effective communication and interpersonal abilities.
• Strong organizational and administrative skills.