Foreman

We are currently seeking a Foreman M/F based in South Africa.

The primary responsibility of the Foreman is to ensure that service and repairs to customers’ motor vehicles are conducted at the highest standard of quality, maintaining top-level customer satisfaction in Customer Satisfaction Index (CSI). Additionally, the Foreman is tasked with supervising staff to ensure the most productive and efficient use of materials, parts, and equipment, aligning with CSI objectives.

MINIMUM JOB REQUIREMENTS:

• Qualified Motor Mechanic, preferably with a Diagnostic qualification.
• 2 years of experience at a supervisory level in a workshop setting.
• Valid South African driver’s license.
• Grade 12 or equivalent.
• Clean criminal record.
• Proficient verbal and written communication skills in English.

Profil Request:

KEY DUTIES AND RESPONSIBILITIES:

• Ensure staff are trained in up-to-date technology to achieve high-quality and efficient work.
• Optimize the use of equipment and labor to maximize productivity.
• Minimize wastage of time, parts, and consumable materials, recording all chargeable materials for invoicing.
• Maintain a high level of service and repair quality to satisfy customers.
• Maintain vehicle care and cleanliness during service and repair.
• Ensure safe and reliable use and maintenance of equipment.
• Enforce safety precautions in the workshop.
• Allocate jobs fairly and correctly to technical staff.
• Supervise tests and ensure proper equipment usage.
• Account for all warranty work, documentation, and materials.
• Ensure accurate completion of job sheets/documentation for administrative processing.
• Ensure efficient progress of jobs through the workshop.
• Authorize non-productive time spent on vehicles or in the workshop.
• Authorize consumable and internal parts requisitions.
• Ensure adherence to health and safety procedures at all times.
• Distribute up-to-date manuals and literature on new vehicles or techniques.
• Report any misconduct to the Service Manager.
• Conduct test drives as needed.
• Undertake ad hoc administrative or other responsibilities as required.

This position offers an opportunity to lead and ensure excellence in service and repair operations within the automotive industry. Join our team and contribute to maintaining the highest standards of customer satisfaction and service quality.