Key Account Manager – Servest Vacancies

Servest Vacancies – Key Account Manager – Midrand, Gauteng

Servest Office Services, a division of Servest Pty (Ltd), is seeking a motivated and experienced Key Account Manager to join our team. If you have a proven track record in Hygiene Service Accounts Management and relationship building, we want to hear from you. This role presents an exciting opportunity to maximize the performance of key accounts and strengthen business relationships. The position will be based at our Midrand Office, reporting directly to the Regional Manager.

Minimum Requirements:

• Matric/Grade 12 qualification
• Relevant qualification
• 2-5 years of experience as a Key Account Manager or in a similar role
• Excellent customer service skills
• Strong accounting ability and understanding
• Good communication and interpersonal skills
• Understanding of company products and service offerings
• Proficiency in problem-solving, query resolution, and account reconciliation
• Valid driver’s license and own vehicle

Duties & Responsibilities:

• Manage all aspects of allocated accounts
• Ensure customer retention and follow through on terminations
• Resolve customer queries within prescribed time limits to maintain customer satisfaction
• Facilitate feedback and communication with internal departments
• Build and maintain relationships with top accounts
• Identify additional sales opportunities within existing accounts
• Participate in the roll-out of national deals
• Conduct regular customer care surveys with allocated accounts
• Perform initial on-boarding surveys following installations of new accounts

If you meet these requirements and are passionate about delivering exceptional service and driving business growth, we invite you to apply for this exciting opportunity.