The Counter Salesperson serves as the initial point of contact for clients entering our store, tasked with delivering exceptional customer service. They are responsible for addressing customer inquiries promptly and professionally to ensure maximum satisfaction.
Responsibilities:
- Welcome customers and process orders efficiently.
- Demonstrate in-depth product knowledge to facilitate informed purchasing decisions and drive sales.
- Follow up on orders to minimize delays and prevent customer frustration.
- Maintain cleanliness and organization at the counter.
- Ensure all customers leave the store satisfied with their experience.
- Assist customers with queries promptly and courteously.
- Provide quotations and offer assistance with inquiries.
- Keep promotional materials and brochures current at the trade counter.
- Undertake additional tasks assigned by management.
- Manage back orders and follow up on pending orders regularly.
- Inform customers about stock availability.
- Monitor and track quotations provided regularly.
- Provide assistance as needed in various areas.
Requirements:
- Matric qualification.
- Prior experience in a consumer/retail environment.
- Background in Electrical work preferred.
- Strong attention to detail and punctuality.
- Effective time management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in organizational and administrative tasks.
- Electrical qualification would be advantageous.
- Team-oriented mindset.
- Strong verbal and written communication skills.
- Ability to thrive in a high-pressure environment.
- Customer-focused with good interpersonal skills.
- Physical fitness and stamina.
If you possess these qualifications and are ready to contribute to our team, we encourage you to apply.
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