Executive Assistant | MTN Careers

MTN Careers – Executive Assistant Job Vacancy

As an Executive Assistant, the primary goal is to provide administrative support to the office Executive while supervising the administrative function of the Functional Unit.

RESPONSIBILITIES Context:

• Navigating through an evolving macro-economic environment, locally and internationally.
• Adapting to the evolving organizational structure.
• Upholding company mission, policies, and procedures.
• Meeting company objectives for service level and quality.
• Enhancing and developing necessary skills.
• Interacting with various departments and stakeholders within and outside MTN.

Key Performance Areas: Task Complexity:

• Efficiently manage the daily administration of the assigned executive’s office and schedule.
• Establish and maintain an effective documentation and filing system, both electronic and physical.
• Record meeting minutes and draft memos for review.
• Handle sensitive information discreetly within the department.
• Review documents for quality and compliance with MTN policies.
• Manage internal and external correspondence for the executive.
• Compile monthly activity reports for executive review.
• Process all office requirements for the executive.
• Ensure quality control of executive presentations.
• Address non-technical customer inquiries and escalate when necessary.
• Coordinate social events related to the executive’s office, including budget management and activity coordination.

Supervisory/Leadership/Managerial Complexity:

• Self-supervision to ensure smooth office operations.
• Oversight of office administration within the Functional Unit.

Role Complexity:

• Proactively manage the executive’s diary and schedule meetings.
• Coordinate with finance for executive office expenses.

Lateral Dimensions: Creativities:

• Develop and maintain efficient document filing and tracking systems.

Vulnerabilities:

• Sensitivity of documents and information.
• Document tracking challenges.
• Equipment availability issues.

Collaboration: Responsibility towards:

• Direct reports: Administrators.
• Key customers: Internal and external stakeholders, third-party suppliers, and employees.
• Key suppliers: Office administrators.
• Relations, etc.: Other PAs and administrators across the company, other executives.

Discretionary Space:

• Exercise personal initiative in scheduling executive appointments.

Authorities:

• Endorse incoming correspondence not involving financial commitments.
• Access the executive’s online diary and emails.

QUALIFICATIONS Minimum Requirements: Education:

• Matriculation.
• 1-year Diploma preferably in secretarial administration.

Experience:

• Minimum of 2 years’ experience at the executive level.
• Experience in administrative support for top management personnel in a reputable company with local and international operations.

Training:

• Strong interpersonal skills across various management levels.
• Customer service orientation.
• Ability to maintain composure under pressure.
• Excellent communication skills.
• Capacity to work independently and produce high-quality results.
• Proficiency in department-specific applications.
• Excellent computer skills.