As a Financial Planner, your primary objective is to offer professional and tailored financial advice, planning, and products to both new and existing clients, ensuring alignment with their specific needs and requirements.
You will be responsible for acquiring sustainable business while maintaining and servicing client relationships to foster loyalty to the brand and drive ongoing sales. Operating within compliance and ethical guidelines is paramount to uphold the reputation and integrity of the Sanlam Group business and brand.
Key Success Factors
- Contribution to Business Growth:
- Commit to marketing plans and targets outlined in the distribution strategy to facilitate business growth.
- Utilize knowledge of market segmentation and customer profiles to support sales and expansion within the designated market.
- Achieve targets related to revenue generation, activity quotas, and brand promotion, while adhering to the principle of treating customers fairly.
- Networking and Lead Generation:
- Engage in face-to-face interactions and leverage social or business networks to create business opportunities.
- Identify and pursue prospects through various channels, including social media, associations, and presentations.
- Foster existing relationships by enhancing service levels and offering personalized client value propositions.
- Implement focused campaigns and solicit referrals to capitalize on market opportunities.
- Client Consultations and Sales:
- Conduct compliant client interactions, ensuring full disclosure and documentation of advice provided.
- Perform comprehensive fact-finding to understand client needs and priorities, conducting financial needs analyses when necessary.
- Offer sound financial planning advice and develop balanced portfolio solutions aligned with client objectives.
- Present financial solutions professionally and competently, adhering to the principles of Treating Customers Fairly.
- Client Service:
- Ensure all client interactions are conducted ethically, courteously, and professionally.
- Address existing business queries promptly through back-office support to deliver value-added service.
- Pursue continuous learning to stay updated on industry trends and effectively service clients.
- Monitoring, Updating, and Reporting:
- Document and present key activities, including contacts, appointments, and revenue against targets.
- Maintain client records and update details accordingly, ensuring accurate and timely reporting.
- Utilize workflow and activity monitoring systems to manage tasks efficiently.
Qualifications and Experience
- Grade 12 qualification.
- Completion of the Financial Advisory and Intermediary Services Act (FAIS) “Fit and Proper” requirements and Regulatory Examination if registered with the Financial Sector Conduct Authority (FSCA) for more than 24 months.
Knowledge, Skills, and Personal Attributes
- Proficiency in financial advice, production target achievement, compliance, risk management, client relationship management, and financial planning.
- Effective communication, technological proficiency, action-oriented mindset, and interpersonal skills.
As a Financial Planner, your role is crucial in providing clients with the guidance and support they need to achieve their financial goals while contributing to the growth and success of the Sanlam Group.
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