“What’s in it for you?
- Awesome incentives and uncapped commission when your targets are achieved.
- Great Learning and Development, and Career Growth opportunities within the Mr Price Group.
- All associates are entitled to discounts on merchandise at Mr Price Group stores including Mr Price, Mr Price Home, Mr Price Sport, Sheet Street, and at Miladys.”
RESPONSIBILITIES:
Direct Sales:
- Contact prospective customers to present information and explain available products.
- Deliver prepared sales talks, reading from a script that describes products, in order to persuade potential customers to purchase a product.
- Explain products and prices, and answer questions from customers.
- Ensure FAIS, FICA, and POPIA standards are adhered to when dealing with customer calls and correspondence.
- Update customer details and communication on the customer debtor system (CDS).
- Ensure quality of calls in line with service level agreements (SLA’s).
Updating Personal Information:
- Accurately updating customers’ personal, employment, and contact details to ensure the right party and regular contact when collecting on overdue accounts.
QUALIFICATIONS:
- Grade 12.
- 1 Year Experience in Mobile Call Centre.
- Knowledge & Understanding in Sales & Telco.
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