General Manager | MTN Careers

The General Manager: Technology Infrastructure is tasked with providing group-wide leadership and innovation in the Net Zero, Technology-related Infrastructure in all OPCOs / PlatformCos and Data Centre Technology Domains.

This entails effectively managing all stakeholders, including contracts and vendors, to ensure that networks and facilities can support MTN’s long and short-term strategy through effective planning, design, and optimization.

Values

MTN is a purpose and value-led organization committed to fostering an environment where every member of the Y’ello Family is heard, understood, and empowered to live an inspired life. The values of Lead with Care, Can-do with Integrity, Collaborate with Agility, Serve with Respect, and Act with Inclusion guide the organization’s endeavors.

RESPONSIBILITIES

Key Performance Areas:

• Manage and optimize the implementation of the Technology infrastructure strategy to maximize synergies, efficiencies, and best practices related to passive infrastructure across the Group.
• Review infrastructure agreement performance and drive efficiency initiatives to optimize costs and investments.
• Provide design and guidance on Technology Infrastructure cost structure and ensure due diligence is done within agreed timelines.
• Act as a technical lead on all vendor and contract management activities related to Net Zero, TowerCo’s, Passive Infrastructure, and Data Centers.
• Lead negotiations with strategic business partners and vendors, ensuring adherence to SLAs and performance targets.
• Manage the development of facilities and Data Centre Infrastructure plans, strategies, and technology roadmap.
• Develop and position MTN as a thought leader in Net Zero technologies and Technology Infrastructure.
• Evaluate, research, and implement new technologies driving the technology roadmap across the Group.
• Coordinate relevant technology testing and pilots, identifying areas for optimization and cost efficiency.
• Lead Project Zero Operations and Data Centre Infrastructure monitoring, fault management, configuration management, and performance reporting.
• Manage operations to ensure high availability and quality of services in mobile and fixed networks.
• Oversee network CAPEX and OPEX budgets across the Group.
• Lead end-to-end Network infrastructure design and operations, including overseeing deliverables, planning, and reporting.
• Evaluate and review the selection and deployment of technology platforms.
• Support network pricing and contract negotiations.

Key Deliverables

• Increasing access to renewable electricity and energy efficiency.
• Improving the environmental sustainability of mobile devices and equipment.
• Adapting infrastructure and managing extreme weather events.
• Using mobile connectivity to reduce carbon emissions.
• Standardization of emission management governance, reporting, and measurement.
• Ensuring network and IT availability.
• Alignment of Technology roadmap to business strategy.
• Optimization of Data Centre and Infrastructure facilities.
• Effective contract and vendor management.

Role Dependencies

• Support from the Executive: Network Design & Planning.
• Understanding of the MTN business strategy.
• Alignment of OpCo / PlatformCo and Group strategy initiatives.

Collaboration

• Key customers: MTN Opcos, PlatformCos, Group Technology, Group Strategy and M&A, Group Commercial, Group Sustainability and Corporate Affairs, Group Procurement.
• Key suppliers: Key Technology Partners, Relevant Industry Bodies.
• Technical relationships with existing vendors, global OEM ecosystem, and industrial bodies.

QUALIFICATIONS

Education:

• Minimum 4-year Academic Degree with Honors (B Eng. / BSc Degree Preferred).
• MBA / Masters advantageous.
• Proficiency in English, French, and Arabic.

Experience:

• Minimum 5-8 years of Senior Management Experience.
• Relevant experience in Net Zero and Network Infrastructure programs.
• Experience in Network Design & Architecture, ESG, Data Centres, Passive Infrastructure, Vendor, and Contract management.
• Work across diverse cultures and geographies.

Competencies:

• Business Acumen, Problem Solving, Information processing, Influencing others.
• Data interpretation, Judgement, Continuous improvement, Reporting.
• Get it done, Communication, Innovative, Agile, Accountable.

Other:

• Regional and international travel.

ABOUT US

MTN is a purpose and value-led organization committed to creating an exciting and rewarding place to work. Our commitments go beyond an organizational promise; they reflect our ethos of meaningful partnership with our employees, customers, and stakeholders to realize shared goals. We invite you to be part of our journey towards making a positive impact in the world.