Operations Controller | SAB

SAB Careers – Operations Controller

The key purpose of this role is responsible to implement and uphold ABInBev safety standards. Manage the Depot Distribution, Inventory and Warehousing function so that customer service levels can be optimized and that benchmarked productivity standards are met. Implement standard operating processes in line with DPO standards. Manage VLC, ZBB and FLC budgets in line with annual flexed targets.

Key roles and responsibilities

Safety

• Ensures a safe and healthy working environment for internal and external stakeholders
• Ensures that legislative requirements are met in line with the Section 16.2 appointee requirements
• Maintains a robust system of SIO and SHO generation and close out
• Monthly Safety reviews are conducted with the DCM to identify risk trends and mitigation plans
• Quarterly Safety reviews are conducted with the DCLM, RLM and RSD to identify risk trends and mitigation plans
• Completes an annual risk review of internal and external processes, identifying relevant mitigation plans and implementing them

Inventory and Warehouse Management

• Conduct random truck counts to monitor effectiveness of internal controls
• Ensure optimal warehouse configuration
• Conduct monthly stock counts in line with Inventory management procedures and processes
• Ensure compliance to all relevant legislation
• Day to day management of customers related delivery queries or complaints
• Root cause analysis of queries and complaints conducted to prevent recurrence
• Ensure drivers adhere to offloading standards at POC and maintain customer service levels – Establish, document and communicate SOP for delivery staff to follow

Continuous Improvement

• Tracks KPI’s on a daily, weekly and monthly basis in line with DPO Terms of Reference.
• Ensures that appropriate problem-solving tools are applied for out of range KPI’s in line with DPO methodology Continuous Improvement
• Fosters a culture of continuous improvement by ensuring that routines and process are aligned to best in class standards through effective benchmarking
• Engages with HRBP and ensures that the Training Needs Analysis (TNA) document is maintained in line with ongoing operational requirements for staff development
• Ensures that TNA weekly and Monthly training schedules are adhered to.
• Drives a problem-solving culture using DPO Problem solving tools (e.g. 5 Why, Abnormality Reports, OWD’s, GAPA, PDCA) from Shopfloor to senior management IR
• Maintains a healthy IR climate by conducting documented monthly engagements with Union representatives
• Ensure that the Shopfloor are aligned in terms of goals and meeting routines to drive continuous improvement
• Ensures that Monthly One on Ones are conducted in line with the target review process.
• Maintains a healthy IR climate with Partners (Owner Drivers, Temp Labour, Outsourced Services) through documented SLA Meetings
• Communication channels are open to relevant stakeholders via Monthly All Employee meetings Governance
• Ensures that internal compliance controls are adhered to in terms of Vendor payments, SOX and CSA controls.
• Ensures that management teams are trained on the Code of Business Conduct and strict adherence is in place. Effective use of the Compliance Channel is maintained Service Level
• Ensures that T1 TCT is maintained to enable Stock and Empties movements from and to the brewery
• Engages with Sales to ensure RTI’s are maintained to minimize packaging downtime.
• Ensures there is strict adherence to Inventory Policy within Warehouse
• Time and attendance SAP administration effectively managed Communication channels are open to relevant stakeholders via Monthly All Employee meetings

Profile:

• 3 year Degree in Logistics or any other related field
• Minimum 4 years experience including Management, Logistics, Distribution/Warehousing and Finance
• Familiar with local market environments
• Knowledge of all relevant legislative requirements
• Knowledge of customer service principles
• Good interpersonal skills / builds good relationships