Control Room Operator | Pep Vacancies

Pep Vacancies – Control Room Operator Job Vacancies

As a Control Room Operator at Pep, your primary responsibility is to monitor the store security systems from the central in-house control room. You will ensure timely response and reporting of incidents within the Pep store environment, maintaining optimal functioning of security systems, and linking with the central control room to address criminal activities, thereby reducing losses for Pep.

Key Responsibilities:

• Monitor store security systems of Pep.
• Maintain store security systems to set standards.
• Report incidents promptly.
• Assume the role of Shift Leader as needed.

Required Knowledge, Skills, and Competencies:

• High School Diploma (Grade 12).
• PSIRA certification (Grade C).
• A qualification in security operations is advantageous.
• Industry-related experience in Control Room Operations.
• 3-5 years of experience in a Control Room environment.
• Proficiency in Google/Microsoft Office.
• Familiarity with Texecom systems (Wintex, Maintex) and Hikvision systems.
• Experience with Patriot systems.
• Excellent communication skills (verbal and written).
• Resilience in handling emotional situations.
• Strong Emotional Intelligence.
• Knowledge of incident management.
• Availability to work shifts.

Competencies Required:

• Accuracy in performing duties.
• Ability to perform under pressure.
• Effective delegation skills.
• Integrity in all actions.
• Assertiveness in communication.
• Active listening skills.
• Cooperation within a team environment.
• Professional telephone etiquette.
• Situational awareness.

Join Pep as a Control Room Operator and contribute to maintaining a secure environment for our stores. Apply now to be part of our dedicated team.