SAP Support Specialist | Transnet Vacancies

Transnet Vacancies – SAP Support Specialist

The SAP Support Specialist is tasked with providing essential technical, functional, and data assistance to the SAP Plant Maintenance (PM) module and processes, with a heightened focus on Rolling Stock of TFR. This involves utilizing complex ERP (Enterprise Resource Planning) information systems by Transnet Freight Rail employees. The primary objective is to enhance system and process controls, ensure more accurate financial and reporting sub-processes, facilitate efficient transaction methods, and uplift employee proficiency in system usage.

Position Outputs

• Conduct training sessions and administer tests to end-users on SAP Plant Maintenance (PM) module transactions, ensuring a robust understanding of user processes and transactions. Offer remedial solutions to users requiring assistance.
• Offer support for process comprehension and improvement within SAP processes.
• Provide telephonic, Teams, and email assistance to users encountering system errors during SAP Plant Maintenance (PM) module transactions, with a special emphasis on Rolling Stock transactions. Additionally, assist users facing difficulties in completing specific transactions and execute period-end technical tasks for TFR.
• Manage SAP roles (transactional) ensuring appropriate control through risk management tools like GRC to mitigate medium, high, and critical risks. Facilitate secure password resetting.
• Report system errors/issues that are non-user faults to the SAP COE for resolution and provide testing on fixes.
• Provide testing and data services to the business for projects, system changes, etc.

Qualifications and Experience

• Bachelor’s degree (B Com) or equivalent IT degree with specialization in accounting/IT.
• 6 years of experience in SAP PM support or relevant IT business analyst role focusing on systems and data analytics.
• Requirement for trustworthiness and integrity in financial handling as per the National Credit Act Amendment 19. Must undergo Lifestyle Audit.

Competencies Knowledge:

• Proficiency in Business Processes design methodologies.
• Extensive understanding of SAP transaction execution and system functionality within relevant SAP modules/sub-modules.
• Technical comprehension of SAP configuration principles.
• Familiarity with database table structures, database fundamentals, and SQL.
• Understanding of SAP ABAP and its proper utilization.
• Programming skills and experience.
• Ability to design test scripts for relevant SAP modules for UAT and other testing phases.
• Proficient in using data for data migration processes.

Equity Statement Preference will be given to suitably qualified Applicants who belong to designated groups in accordance with the Employment Equity Plan and Targets of the Organization/Operating Division