Supervisor – Fedics

Fedics vacancies – Supervisor

Fedics is in search of a committed, adaptable, and self-managed Supervisor to oversee the standard of food service and ensure that the outlets operate effectively in a commercial setting. The incumbent will be in charge of leading the unit by establishing and upholding standards for service delivery. Lead, inspire, and educate your team.

Responsibilities of the Supervisor:

• Establish and uphold service delivery standards.
• Lead, inspire, train, and nurture a team of staff.
• Enforce operational controls within budgetary constraints.
• Ensure adherence to Tsebo Catering standards for food quality and service excellence.
• Ensure compliance with all Tsebo Catering Solutions policies and procedures.
• Address daily human resources and industrial relations matters, including training, development, and performance management.
• Anticipate and address client needs and potential concerns.
• Take charge of organizing, preparing, and coordinating all functions.
• Manage administrative tasks, finances, debtors, budgets, etc.
• Process necessary paperwork, including monthly profit and loss statements.
• Foster relationships with clients and customers on a daily basis.
• Be available to work extended hours and weekends if required.
• Keep updated on the latest food trends and industry best practices.

Skills and Competencies Required:

• Attention to detail.
• Client-focused approach.
• Knowledge of business management principles.
• Strong interpersonal skills.
• Sound judgment and problem-solving abilities.
• 1-2 years of previous experience in a commercial/industrial setting.
• At least 2 years of management experience in catering.
• Proficiency in MS Excel and MS Word.
• Financial management skills.

Qualifications:

• National Senior Certificate (Matric) and a relevant qualification in Hospitality Management.