System Business Analyst | Ackermans

Ackermans Vacancies – System Business Analyst

To serve as a critical bridge between Systems Teams, Business Units, Pepkor IT (PIT), and third-party entities, the System Business Analyst role is dedicated to proposing systems and process enhancements. Focused on integrating warehouse and distribution center operations, including specialized systems like Warehouse Management Systems (WMS), Warehouse Control Systems (WCS), and other bespoke solutions provided by Pepkor IT, this position aims to elevate supply chain and logistics functionalities within Ackermans. The primary objective is to empower various business departments to achieve their goals efficiently, with a strong emphasis on enhancing supply chain processes, warehouse efficiency, and overall operational excellence.

EXPERIENCE REQUIRED

Essential:

2-5 years of experience in a Supply Chain and Logistics role within Retail, with substantial exposure to: In-depth understanding and practical experience with Warehouse Management Systems, coupled with familiarity with ERP systems. Comprehensive knowledge of supply chain processes, encompassing procurement, inventory management, warehousing, distribution, and logistics. Track record of optimizing warehouse layouts, streamlining picking and packing processes, and boosting distribution center efficiencies. Proficiency in documenting business requirements and process maps tailored to supply chain and warehouse operations. Collaboration with IT and third-party vendors to enhance integrations of supply chain and logistics systems. Management of comprehensive testing protocols for supply chain systems. Leadership of projects aimed at enhancing supply chain efficiencies, spanning system upgrades to process optimizations. Development and delivery of targeted training programs for supply chain systems. Provision of ongoing support for supply chain systems. Understanding of System Architecture (area-specific – integration environment/technical competency) Application of Unified Modeling Language (UML) to depict and analyze supply chain processes, enhancing system designs and operational workflows within warehousing. Basic proficiency in Oracle/Structured Query Language (SQL) – Area specific

QUALIFICATIONS REQUIRED

Essential:

Grade 12 Certificate/Matric Relevant Degree and/or Higher National Diploma in fields such as Supply Chain Management, Business Analysis, Industrial Engineering, or Information Systems. Preferred:

Project Management Diploma/Certificate.

JOB-RELATED KNOWLEDGE & SKILLS REQUIRED

KNOWLEDGE required:

Thorough understanding of supply chain and logistics principles, particularly within the Apparel Retail context. Expertise in Warehouse Management Systems and the ability to leverage technology for optimizing supply chain processes. Familiarity with supply chain analytics and proficiency in using data for decision-making and process improvements. Knowledge of supply chain industry standards and best practices, particularly pertaining to warehousing and distribution centers. Proficiency in Waterfall and Agile working methodologies and principles. Working knowledge of implementing and maintaining systems/services/applications. Understanding of PMBOK and BABOK management principles. Ability to compile quantitative and qualitative information/reports. Intermediate to Advanced proficiency in MS Suite. Understanding of Personal Data Protection – POPIA. Working knowledge of: Cloud-based (SaaS) software applications enabling services. Hardware and Software lifecycle management. SDLC. Change Control governance principles and Defect management. Fit for purpose system integration in an ERP- and non-ERP environment. Process Mapping tools (e.g., Draw.io)

SKILLS required:

Planning Analytical Critical thinking Multi-project/activity management Prioritization of projects/activity/resources Requirement elicitation Risk management Facilitation Communication