Team Leader

Volvo Careers – Team Leader

As a Team Leader, your primary responsibility is to oversee the activities of workshop employees, ensuring departmental targets are met with optimal efficiency and service delivery. Reporting directly to the Branch Manager, you will supervise daily operations, allocate resources effectively, and maintain high levels of customer satisfaction.

Key Responsibilities:

• Supervise daily staff activities to ensure productivity and efficiency.
• Plan work schedules effectively to meet production targets.
• Allocate Technicians according to production plans and resource availability.
• Maintain consistent high levels of customer satisfaction.
• Control Work In Progress (WIP) until completion and ensure accurate documentation processing.
• Liaise with service advisors to ensure correct completion of tasks and documentation.
• Monitor job progress and provide feedback to service advisors.
• Ensure Technicians comply with Volvo standards and relevant technical literature is accessible.
• Maintain control of workshop equipment, vehicles, and special tools.
• Adhere to policies, instructions, and safety standards (SHEQ).
• Conduct road testing and vehicle programming according to required standards.
• Oversee vehicle testing procedures.
• Address any issues of poor workmanship immediately.

Qualifications & Experience:

• Matric / N3 qualification.
• Diesel Mechanic Trade Test certification.
• Minimum of five (5) years’ experience as a Diesel Mechanic, with at least two (2) years in a Team Leader or Supervisor role within a workshop environment.

What’s in it for You?

• Supervisory experience and skill development.
• Opportunity to train and develop team members.
• Ability to organize work effectively.
• Leadership development.
• Diagnostic expertise enhancement.

Note to Applicants:

Shortlisted candidates will be required to complete and sign personal verification permission, consent, and indemnity declarations. This may include reference checks, criminal background checks, credit checks, qualification verification, vetting processes (if applicable to the position), and any other necessary checks deemed appropriate.