Administrative Assistant | Sanlam careers

Sanlam Careers – Administrative Assistant Job Vacancies

Sanlam is committed to providing affordable, accessible, and tailored solutions to support, grow, and empower our clients. We primarily operate through face-to-face intermediary channels, as well as direct interactions.

This role falls within Sanlam’s financial planning business, which includes a diverse group of tied and independent intermediaries, along with dedicated support staff. Our mission is to meet the financial needs of our clients. Our vision is to excel in building lasting relationships by connecting clients with Sanlam through intermediaries and direct channels. We aim to create sustainable value by attracting new clients, fostering ongoing engagement, and offering adaptable solutions to address financial challenges.

What will you do?

As an Administrative Assistant in the Sanlam Direct environment, your responsibilities will include:

1. Processing documents
2. Undertaking general administrative and office tasks
3. Providing assistance with support functions
4. Additional learning opportunities, including financial calculations and data interpretation
5. SAP administration for training and SDL
6. Short-term support tasks, such as Transunion checks, welcome calls, retention calls, NTU assistance and tracking, quality/underwriting trend collation and feedback, and external lead updates and feedback collation.

What will make you successful in this role?

Qualifications:

• Grade 12
• Experience within SDC Contact Centre will be advantageous

Knowledge & Experience:

• Strong verbal and written communication skills
• Computer literacy

Core Competencies:

• Resilience
• Collaboration
• Innovation
• Customer focus
• Drive for results

Personal Attributes:

• Effective communication
• Self-awareness
• Planning and alignment
• Optimization of work processes

Build a successful career with us

We are committed to fostering strong, enduring relationships with our employees. We understand your aspirations for the future – your career growth, personal development, and achievements. We take pride in supporting our employees to realize their potential. Through our five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, MiWay, and the Group Office – we offer numerous opportunities for growth and development.

Turnaround Time

The shortlisting process will commence once the application due date has passed. The duration of this process will depend on your progress and manager availability.

Our commitment to transformation

The Sanlam Group is dedicated to achieving transformation and embracing diversity. We believe that a diverse, inclusive, and equitable workplace is vital for a thriving and sustainable business in South Africa. Our Employment Equity plan and targets will be considered during the selection process.