Senior Facilities Manager – Bidvest Careers

Bidvest Careers – Senior Facilities Manager

As a Senior Facilities Manager, your primary objective is to implement and oversee an integrated Facilities Management solution for clients within the designated region, ensuring adherence to service level agreements (SLAs) and fostering strategic relationships.

KEY RESPONSIBILITIES

1. Drive integrated Facilities Management (FM) services and develop strategies tailored to client needs.
2. Ensure efficient delivery of FM services in accordance with SLAs.
3. Implement an effective Health, Safety, and Environmental (HSE) management system aligned with client requirements.
4. Conduct daily audits to maintain prescribed work quality and standards.
5. Ensure timely sign-off and provide explanations for variances on profit and loss statements (P&Ls).
6. Identify and address gaps and deficiencies in services through continuous improvement initiatives.
7. Manage back-to-back SLA agreements with suppliers and contractors.
8. Monitor and take corrective action on service providers’ performance deviations from SLAs.
9. Assist in managing FM projects and offer technical support as needed.
10. Ensure adherence to processes for infrastructure maintenance.
11. Recommend innovative, cost-effective solutions based on industry best practices.
12. Oversee timely processing of invoices and provide monthly reports on SLA compliance.
13. Build strategic relationships internally and externally.
14. Monitor and improve staff performance through coaching, support, and feedback.
15. Resolve performance issues and conflicts within subordinate employees in accordance with company policies.
16. Manage staff placement and leave approvals, including shift roster preparation where applicable.
17. Facilitate training, coaching, mentoring, and development of subordinate employees.

QUALIFICATIONS AND EXPERIENCE

• National Diploma/Degree in Facilities Management, Property Management, Project Management, Operations Management, or related field.
• Matric (Senior Certificate).
• Valid South African Driver’s License.
• 8 years of relevant experience in Facilities Management, CRM, Property Management, and Financial Management.
• Proficiency in MS Word, MS Excel, MS PowerPoint, MS Project, and MS Outlook (Intermediate level), SAP knowledge.
• Knowledge of OHS Act, ISO 9001 Quality Management, Risk Management Systems, Property Law, and Contractual Law.

FUNDAMENTAL COMPETENCIES

• Initiative and proactivity.
• Deadline-driven and highly motivated.
• Stress tolerance.
• Excellent written and oral communication skills.
• Strong supervisory and capacity-building abilities.
• Customer-focused approach.
• Negotiation and analytical skills.
• Effective planning, scheduling, and objective setting.
• Teamwork, partnering, and relationship-building capabilities.
• Interactive reasoning.