Senior Systems Support Engineer

Servest Vacancies – Senior Systems Support Engineer

Servest Security & Technology is seeking a Senior Systems Engineer to join our dynamic team. Reporting to the Technical Manager, this role offers an exciting opportunity for individuals with a passion for technical innovation and problem-solving.

Minimum Requirements:

• National Senior Certificate (Grade 12) with higher Technical qualifications
• Clear criminal record
• South African citizenship
• Valid driver’s license and own reliable transport
• Proficient in Server and PC hardware with expertise in IT network configuration and fault finding
• Knowledge of Microsoft SQL, C+, HTML, CSS, and JavaScript
• Advantageous to have application development skills
• Ability to work remotely on systems and troubleshoot issues remotely
• Strong problem-solving abilities and ability to remain calm under pressure
• Experience collaborating within a team environment
• Rational and logical approach to problem-solving

Duties & Responsibilities:

• Provide technical support to customers during pre- and post-sales processes
• Repair and restore SQL databases
• Address all product-related queries promptly
• Support OEM products in the Parking and Security field
• Train customers to effectively use products
• Develop and support applications for offsite control room
• Excellent communication skills and proficiency in report writing
• Willingness to work flexible hours to meet operational requirements

If you possess these qualifications and are looking for a challenging yet rewarding opportunity in the field of systems engineering, we encourage you to apply. Join us in delivering innovative solutions and superior technical support to our valued customers.