Responder

Tsebo vacancies – Responder

Tsebo Solutions Group is a leading African Integrated Workplace Management Solutions Provider, offering clients reduced cost, risk, and complexities while increasing quality, efficiency, and productivity.

Duties & Responsibilities:

• Ensure compliance with all security, company, and Estate policies and procedures, enforcing them among security personnel and subordinates.
• Act with openness, honesty, and integrity at all times.
• Promptly respond to complaints, alarm activations, intrusions, and emergencies.
• Main responsibilities include responding to emergencies, alarms, complaints, and performing patrols as instructed or communicated within the Estate.
• Utilize technology such as Instacom, cell phone Apps, or other designated tools for communication and patrol assignments.
• Report all irregularities and incidents encountered to the Shift Manager and Control Room promptly.
• Use Instacom unit or cell phone to capture photos of transgressions, incidents, or proof of attendance.
• Assist and address resident complaints efficiently and professionally, reporting to the Shift Manager and Control Room.
• Ensure accurate recording of all details on notices before issuance for transgressions.
• Immediately notify the control room, shift manager, security manager, and client in the event of an emergency or major incident.

Skills and Competencies:

• Professional demeanor and conduct.
• Effective communication skills, both written and verbal.
• Proficient in report writing.
• Ability to collaborate and work effectively with others.
• Assertiveness and professionalism in handling various situations.

Qualifications:

• Matric certificate.
• Psira Grade A certification.
• Valid driver’s license and PDP.