Food Service Assistant – Fedics

Fedics vacancies – Food Service Assistant

FEDICS is seeking a Food Services Assistant to join their dynamic team. As a Food Service Assistant, your main responsibility will be to assist in meal preparation and serving, ensuring exceptional customer service at all times.

Duties & Responsibilities:

• Ensure compliance with Company & Statutory regulations regarding cleanliness and hygiene.
• Maintain quality standards in customer service, operating processes, health and safety, and food standards.
• Assist in meal preparation, particularly salads and desserts.
• Place food items on the serving line.
• Keep the serving line well-stocked and clean.
• Provide training support to new employees if required.
• Manage food leftovers, storage, and records.
• Maintain cleanliness in canteen tables, kitchen, and other areas.
• Meet customer expectations within contract provisions.
• Uphold a high level of customer service.
• Conduct stock counts and handovers as necessary.
• Fulfill reasonable management requests.
• Address customer complaints or compliments promptly.
• Attend meetings and training sessions as needed.
• Perform additional duties as assigned.

Skills and Competencies:

• Strong interpersonal skills for client/customer interaction.
• Trustworthy and reliable demeanor.
• Attention to detail in all tasks.
• Motivated and passionate about providing excellent service.
• Enjoy practical and methodical work.
• Excellent hand-eye coordination.
• Ability to work quickly and safely.
• Maintain good personal hygiene.
• Effective communication skills.
• Team player mentality.
• Customer service orientation.

Qualifications:

• Matriculation certificate.
• 1-2 years of experience in a similar role.
• Culinary qualification would be advantageous.