We are currently seeking a dedicated and experienced Reservationist. The ideal candidate will have a minimum of 3 years of experience in a management position within the restaurant or 4*/5* game lodge setting, with experience using Opera.
If you have excellent communication skills, a friendly and professional demeanor, and the ability to lead and motivate others, we encourage you to apply.
Responsibilities:
- Game lodge reservations efficiently and accurately, utilizing Opera.
- Greet customers in a friendly and professional manner, assisting them with their reservation needs.
- Coordinate with other staff members to ensure smooth operations and optimal customer service.
- Handle customer inquiries and concerns promptly and effectively.
- Maintain accurate records of reservations, cancellations, and special requests.
- Assist with administrative tasks as needed, including data entry and filing.
- Provide support to the management team as required.
Required Skills:
- Work Under Pressure
- Reservations
- Organized Multi-Tasker
- Pro-Active
Candidate Requirements: Requirements:
- Minimum of 3 years of experience in a reservationist position in a 4*/5* game lodge.
- Proficiency with Opera is essential.
- Polite, friendly demeanor with the ability to think on your feet.
- Well-spoken and presented individual.
- Grade 12 qualification and computer literacy are required.
- A formal hospitality degree or diploma is preferable.
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